A free guide · 12 pages · read it on the web or as a PDF
Can you say what your business runs on?
The Owner's Guide to the Comprehension Gap measures the distance between what a business depends on and what the person running it can explain — and sets out the four conditions that make it explainable again.
Written for the owner of a company small enough that nobody's job is to hold the whole picture, where software has been bought one team and one card at a time.
The three questions it answers
- What do we pay for? What software does the business pay for, and what does each product do?
- Where does the data live? Where does each kind of customer record live, and who else can read it?
- What stops? If one supplier doubled its price or closed, what would stop working?
Read it now
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What is inside
- Introduction to the comprehension gap
- How the gap opens
- Measure it: the three questions
- Condition one: one vocabulary before more tools
- Condition two: one shape before more parts
- Condition three: ownership before convenience
- Condition four: legible to people before delegated to machines
- The arithmetic, line by line
- What this guide cannot prove
- Get started — the three lists, in about an hour
CEOToolSuite wrote this guide and sells the platform it describes. Chapter 9 sets out what its evidence can and cannot show.